Privacy Policy — Casino SoftYour Data Protection at

Introduction & Our Commitment

Casino Soft believes your privacy is a fundamental right. When we collect your data, it is solely to provide you with a better experience — nothing more.

This Privacy Policy clearly sets out: what data is collected, why it is collected, how it is protected, and what rights you have. Our goal is for you to use Casino Soft with complete confidence.

To protect your data at Casino Soft, we follow international data protection standards. Every member of our team is trained in data privacy practices.

What Information We Collect

Casino Soft collects only the information that is strictly necessary to provide its services. A clear breakdown is listed below:

• Information provided at the time of registration is collected.
• Certain information is recorded automatically while you use the platform.
• When you contact customer service, a record of that conversation is kept.
• Copies of documents submitted during KYC verification are retained on file.

How Your Information Is Used

Casino Soft uses your information only for its intended purposes. Your data is never used for unauthorized or unnecessary ends.

• For account creation and management.
• To process transactions and ensure financial security.
• For providing customer service and technical support.
• To detect and prevent fraud and fraudulent activity.
• To meet legal and regulatory obligations.
• To improve and personalize Casino Soft services.
• To inform you of important updates or changes.

Data Sharing Policy

Casino Soft never sells your personal data or shares it with third parties for commercial purposes. That said, there are limited circumstances where sharing may be required:

• Payment processors: Only the minimum data necessary is shared to complete a transaction — nothing beyond what is required.
• Technology service providers: Companies that support platform operations are bound by strict confidentiality agreements.
• Legal authorities: Data may be disclosed in response to a valid court order or a lawful request from a regulatory authority.
• Fraud prevention: Data may be shared with law enforcement agencies in the investigation of serious fraud.

Outside the limited cases described above, your data is never shared with anyone — Casino Soft upholds this commitment without exception.

Data Protection Measures

Casino Soft uses industry-leading technology to protect your data. Beyond our technical safeguards, our staff also receive regular security training.

• 256-bit SSL/TLS encryption across all communications.
• Industry-standard hashing algorithms used for password storage.
• Two-factor authentication (2FA) available.
• Regular security audits and vulnerability assessments.
• Automated monitoring systems to detect suspicious activity.
• Data access is restricted to authorized personnel on a need-to-know basis.

Cookie & Tracking Policy

Casino Soft uses cookies — small data files stored in your browser. Cookies allow us to remember your login state and improve the quality of our services.

• Essential cookies: Required for the website to function properly — these cannot be disabled.
• Functional cookies: Remembers your preferences and settings — such as your language selection.
• Analytics cookies: Helps us understand which features are most used.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some platform functionality.

Your Data Rights

Every Casino Soft user has the following rights regarding their personal data. Contact our support team to exercise any of these rights.

How Long Your Data Is Retained

Casino Soft does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Active account data: retained for as long as the account remains active.
• Transaction records: retained for up to 7 years as required by law.
• KYC documents: retained for up to 5 years after verification.
• Customer service communications: retained for up to 3 years.
• After account closure: for a defined period as required by regulatory obligations.

Once the retention period expires, data is securely deleted or anonymized.

Protection of Minors' Data

Casino Soft strictly refrains from serving anyone under the age of 18. Our platform does not knowingly collect any data from minors.

If it is found that a minor has created an account, that account will be immediately closed and all collected data will be permanently deleted.

A note to parents — please be aware of whether your child is using Casino Soft or any other online gaming platform.

Privacy Policy Updates

Casino Soft may update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.

For significant changes, registered users will be notified by email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.